If a file was missed during the ordering process, you can upload it here.
If you need to send details only, simply fill out the form without adding a file.

A design can be changed as long as production has not started.
Email us at info@laserlabproducts.com as soon as possible. Include your name and the order number. Upload the new design here.
*Note that changes may extend the order completion time.

If there’s trouble placing an order, try refreshing the page or checking payment details. If the issue persists, email info@laserlabproducts.com with a description of the problem, including any error messages. Assistance will be provided as soon as possible to complete the order.

We do! There are bulk discount options on each product page, and you will see the appropriate discount applied in your cart.
If you have questions about larger orders, submit a custom quote form to receive an estimate.

Order completion time depends on product availability and requested customization. For specific timelines or rush options, email info@laserlabproducts.com with the order details and your needs.

Shipping time varies based on the method chosen and your location. Most orders will be sent either USPS or UPS Ground. A tracking number will be sent when the order ships. Upgraded shipping is available for purchase, however please remember that DOES NOT include processing time. For shipping questions, email info@laserlabproducts.com.

If an order is damaged, defective, or incorrect, email info@laserlabproducts.com as soon as possible, including the order number, issue description, and photos. Instructions for return or replacement will be provided.

To cancel an order, email info@laserlabproducts.com with the order number as soon as possible. Custom orders already in production will have limited cancellation options.